YouMail Protective Services
    For service providers

    Robocall mitigation

    Protect your voice network from illegal robocalls and regulatory risk

    Illegal robocalls from customers or upstream partners can result in FCC or state fines, traceback requests, wasted capacity, and blocked revenue. YouMail Protective Services helps voice providers file a stronger robocall mitigation plan, shut down risky traffic faster, and take on more origination without taking on more enforcement risk. Watch identifies the customers and partners behind illegal traffic and gives you evidence to act. Score scores numbers in real time so you can block bad calls before they generate complaints or consume resources.

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    Watch Dashboard

    Watch

    Root out risky robocallers

    Pinpoints sources of illegal activity with rich, actionable evidence

    Delivers dashboards, reports, and APIs that fit your existing workflows

    Cuts investigative time and costs with defensible intelligence

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    Score API

    Score

    Block risky robocalls

    Delivers real-time phone number risk scoring with transparent rationale

    Provides easy-to-integrate APIs for fast, seamless deployment across your voice network

    Stops known bad traffic from consuming resources, triggering complaints, or creating regulatory exposure

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    Trusted by top service providers

    Dozens of service providers, including leading CPaaS platforms and wholesale carriers, rely on our services to strengthen compliance and protect their networks.

    Telnyx
    Bandwidth
    BCM One
    Mutare
    CarrierX
    IDT Global
    Directo powered by ComputerTel

    Real-world impact

    See how we've helped service providers protect their networks

    View Case Studies

    How Watch and Score improve robocall mitigation

    Know who is sending risky traffic

    Watch surfaces risky customers and upstream providers, which strengthens know-your-customer and know-your-upstream-provider checks before bad traffic scales. 

    Know exactly what your traffic is doing

    Watch identifies illegal robocalls with audio, transcripts, and call detail, so mitigation is based on evidence rather than complaints and guesswork.

    Block calls before they cause damage

    Score assigns a real-time risk score to numbers so known bad traffic can be stopped before it increases compliance risk, draws complaints, and consumes resources.

    Support your Robocall Mitigation Database filing

    Watch and Score are the monitoring and blocking controls you can name in your plan: traffic analytics to identify suspected illegal robocalls, and blocking to stop them before they leave your network.

    Reduce traceback load

    Watch surfaces the sources of illegal campaigns when they are still small, while Score cuts the completed calls that turn into FCC or ITG tracebacks. 

    Check behavior that STIR/SHAKEN does not

    Watch reviews the audio and pattern behind the STIR/SHAKEN signatures so you can stop attesting risky traffic and protect answer rates on legitimate calls.

    Want to get started for free?

    Join our Fastlanes program

    Fastlanes is designed to eliminate imposter fraud involving our enterprise clients by rapidly taking down or restricting reach of numbers involved in fraud. It takes only minutes to sign up to be notified when you are the source of or carrying that fraud, so you can take action.

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    Rapid, measurable ROI

    Bad-actor traffic creates rising regulatory exposure, wasted network capacity, and missed revenue opportunities. Our service detect and support addressing problematic behavior early, delivering clear business impact. Clients report up to 90% reductions in fraudulent traffic, 15%+ reductions in network and compliance costs, and stronger safe revenue growth — with many achieving full payback within the first 3–6 months through lower mitigation effort, improved efficiency, and increased revenue.

    Reduce regulatory risk

    Stop risky traffic at the source to dramatically cut traceback requests, legal exposure, and potential FCC or state fines, often reducing compliance-related costs by 50% or more.

    Safely grow revenue

    Identify bad behavior quickly so you can confidently accept more new customers and origination traffic while minimizing risk and staying in compliance.

    Lower operational costs

    Eliminate the expense and complexity of building and using homegrown monitoring tools while reclaiming valuable network capacity previously consumed by bad traffic, delivering immediate and ongoing savings.

    Boost answer rates

    Leverage actionable intelligence to remediate spoofing and unlawful behavior faster, resulting in higher answer rates and better completion for your legitimate traffic.

    Want to understand your voice network's ROI?

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    Frequently asked questions

    Can your services help with robocall mitigation plans?
    Yes, Watch and Score are designed specifically to strengthen robocall mitigation plans and RMD compliance. Watch delivers real-time intelligence and defensible evidence to quickly shut down problematic customers or partners, while Score provides network-level risk scoring to block bad calls before they consume resources or trigger complaints. Providers use them as a core part of FCC/TRACED Act compliance strategies to reduce fines, traceback volume, and operational burden.
    Can your service help with Know Your Customer (KYC) and Know Your Upstream Provider (KYUP) efforts?
    Yes, Watch and Score absolutely enhance both KYC and KYUP processes. Watch exposes risky behavior from customers and origination partners with clear actionable signals and evidence, helping your teams investigate high-risk accounts faster and more efficiently. This supports stronger due diligence, safer customer onboarding, and reduced regulatory exposure from bad actors.
    Can your services help reduce traceback requests from the FCC and the ITG?
    Yes, Watch provides rich, evidence-based intelligence and dashboards that help you quickly identify and shut down problematic traffic sources. This makes it much less likely they will scale into the type of problematic campaigns that historically have lead to tracebacks. Further, Score enables proactive blocking to lessen the number of successful calls by problematic robocall campaigns. Many providers use both to strengthen their Robocall Mitigation Database (RMD) certifications and minimize enforcement risk.
    Can YouMail PS integrate with STIR/SHAKEN for better fraud prevention?
    Yes. Watch complements STIR/SHAKEN by delivering real-time behavioral intelligence that helps identify, block, and investigate traffic, whether or not it is authenticated. This helps carriers not only authenticate legitimate calls, but ensure they are not attesting risky calls, improve answer rates for good calls, and reduce exposure from spoofed or illegal activity. This supports overall compliance and network protection.
    What does your pricing look like for service providers?
    Pricing is subscription-based and scales with usage and network size. We customize quotes after a short discovery call to ensure the best fit. Most customers achieve rapid ROI through reduced mitigation costs, lower compliance risk, and reclaimed network capacity, often with payback in 3–6 months.
    How do you compare to alternative services?
    We stand apart because we support the fastest, most accurate, and most efficient mitigation of problematic call traffic. This is because the scale and content of our sensor network helps us detect bad behavior more accurately, more completely, and more quickly than others. Finally, we focus on actionable disruption, with easy integration of our evidence-rich insights into existing workflows.

    Still have questions?

    We can provide a demo tailored to your situation and needs.

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    Ready to protect your voice network from telecom troublemakers?

    Contact us for a tailored demo to learn how YouMail Protective Services can help your service provider business stay compliant and profitable, using our exclusive insights, proven approach, and support for rapid mitigation.

    Request demo