YouMail Protective Services

    Score: Block risky robocalls

    Tired of robocalls that trigger compliance fines, frustrate your customers, and drain your network resources? Score delivers real-time, AI-powered risk scores for every phone number — based on actual audio recordings from our massive sensor network. The result: fewer harmful calls, stronger compliance, happier subscribers, and lower operational costs.

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    What Score does

    Score analyzes phone numbers in real time and assigns accurate risk scores for fraud, unlawful activity, and spam — helping you apply the right treatment to risky calls instantly.

    Fraud calls

    Fraud

    Stop scams cold

    Flags high-risk calls from scammers impersonating individuals, companies, and government agencies.

    Protects your network from originating, terminating, or transiting fraud.

    Unlawful calls

    Unlawful

    Ensure compliance

    Identifies calls that violate TCPA, TSR, DNC rules, or other state or federal regulations.

    Reduces regulatory exposure and helps prevent your network from carrying problematic traffic.

    Spam calls

    Spam

    Keep it clean

    Labels annoying robocalls and telemarketing that frustrate customers.

    Improves call quality, reduces complaints, and preserves answer rates for legitimate calls.

    Score is real-time protection that fits your network

    Our reputation scores give you flexible, carrier-grade blocking exactly how you need it: preloaded number lists for maximum speed or lightweight per-call dips for ultimate flexibility. Choose the protection level that matches your needs — from basic fraud blocking to full-spectrum defense.

    Fraud
    protection

    Targets high-risk scam and impersonation calls. Ideal for basic carrier or enterprise protection with minimal performance impact.

    Fraud + unlawful
    protection

    Adds detection of illegal robocalls and TCPA violations. Delivers stronger compliance and legal risk reduction.

    Fraud + unlawful + spam protection

    Comprehensive coverage against scams, illegal calls, and unwanted spam. Maximizes subscriber satisfaction and overall call quality.

    Why use Score

    Our reputation scores are built on real evidence, the actual voicemails and audio from millions of live calls across our sensor network. We combine this with advanced AI and expert analysis to deliver unmatched accuracy and spot emerging threats almost as soon as they appear.

    Provides instant protection

    Real-time blocking of inbound, outbound, and transiting calls, while allowing legitimate traffic to flow.

    Reduces costs

    Dramatically cuts fraudulent traffic, freeing up network capacity and operational resources.

    Reduces regulatory risk

    Prevents bad numbers from getting through, lowering spam reports and tracebacks.

    Delivers happier customers

    Keeps risky and unwanted calls from disrupting your users.

    Delivers unrivaled accuracy

    Massive audio recordings + AI catch sophisticated scams others miss with superior precision.

    Scales for carriers

    Built for high-volume networks, with effortless scaling and zero impact on CPS or call setup latency.

    Enables seamless integration

    Simple, developer-friendly APIs with RESTful endpoints and OpenAPI support let you go live quickly.

    Drives proven results

    Trusted by carriers for major reductions in spam complaints, compliance peace of mind, and measurable cost savings.

    Frequently asked questions

    What does the Score service cost?
    Score uses simple, subscription-based pricing that scales with your monthly call volume. The more calls you process, the higher the tier — giving you predictable costs that grow with your business. Contact us for a custom quote based on your expected volume.
    How do we use Score?
    Score is used on a per-call basis to quickly decide whether a call should be allowed through, blocked, or sent directly to voicemail. This helps protect your customers from illegal robocalls and scams while helping your network avoid carrying problematic traffic. Score is specifically designed for real-time call decisions and is not intended for bulk number lookups or ongoing status monitoring. For those use cases, we recommend our complementary Watch service.
    How does Score fit in with my robocall mitigation plan?
    Score is a powerful component of a complete robocall mitigation plan, but it works best when combined with other tools. It excels at instantly blocking calls to or from numbers already known to be problematic. However, stopping the root cause — customers unknowingly or intentionally generating fraudulent calls — requires our Watch service to identify bad actors on your network. Most providers achieve the strongest results by using Watch to detect issues and Score to block known bad numbers in real time.
    How hard is it to use Score?
    Score is designed for easy implementation. Choose between downloading our full bad number list on a schedule or performing simple per-call API lookups. Most customers have it fully operational in just a few days. We provide complete documentation, sample code, and dedicated support to ensure a smooth rollout.

    Still have questions?

    We can provide a demo tailored to your situation and needs.

    Request Demo

    Ready to block risky robocalls?

    Get started with Score today and protect your network with real-time, evidence-based risk scores.

    Request Demo