YouMail Protective Services

    Watch: Stop risky robocallers

    Illegal robocalls from customers or partners risk major fines, damage reputations, and waste network resources. Our Watch service delivers real-time intelligence that finds and provides the evidence needed to root out risky robocallers and swiftly shut down illegal activity. Watch is uniquely effective because it combines our  powerful sensor network, patented content-based analytics, careful industry expert curation, and customizable delivery mechanisms.

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    What Watch does

    Watch monitors your call traffic for evidence of illegal behavior, making it effortless to find and shut down bad actors.

    We identify your calls

    Identifies your calls

    Tell us how

    Monitor phone numbers

    Retail service providers supply their registered regular and Toll-Free numbers.

    Observe Stir/Shaken signatures

    Signing service providers provide the certificates they use to sign their calls.

    Analyze CDRs

    Wholesale service providers supply their CDRs at customized intervals.

    We detect bad activity

    Detects bad activity

    Understand behavior

    Powerful sensor network

    Observes your calls to tens of millions of numbers, including active YouMail users.

    AI-driven detection

    Analyzes call content and crowd-sourced feedback.

    Expert human curation

    Monitors, evaluates, and improves overall detection.

    We provide the details

    Provides the details

    Take action

    Ironclad proof

    Includes audio clips, transcripts, CDRs, and full stir/shaken headers.

    Seamless integration

    Delivers alerts, reports, and evidence by dashboard, API, or even e-mail.

    AI-driven action plans

    Know exactly what to tackle, in what order, and why, so every action counts.

    Why use Watch

    Gain visibility into customer behavior, address bad behavior quickly, reduce compliance risk, and protect your business.

    Detects risks proactively

    Reveals illegal and unlawful behaviors originating from or transiting your network.

    Delivers proven results

    Cuts illegal traffic by 90%+ and sustains gains long-term.

    Enables fast action

    Delivers actionable insights that let you rapidly terminate bad actors or collaborate seamlessly on fixes.

    Achieves total coverage

    Captures threats others miss with our massive sensor network and real consumer data.

    Reduces regulatory risk

    Strengthens KYC, blocks risky traffic, and ensures compliance.

    Unlocks value day one

    Seamless integration and custom alerts drive immediate results.

    Improves bottom line

    Eliminates guesswork, frees bandwidth, and protects revenue.

    Provides unmatched accuracy

    Patented AI + expert human curation for maximum precision.

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    Frequently asked questions

    What does the Watch service cost?
    Watch's pricing varies based on several factors, but is subscription based, tiered based on total numbers watched or the likely number of total events. So the bigger the size of the service provider, the higher the pricing.
    What info do we need to provide to use Watch?
    You can start getting value from Watch by simply providing your S/S OCN. You can also provide a list of TNs you own, or you can provide CDRs. The more information we have, the more illegal activity we can find, but just an OCN is enough to get started.
    How does Watch fit in with my robocall mitigation plan?
    Watch is a key part of any robocall mitigation plan. You simply need to augment it to have its results examined by your team and tied back to the customers who are behind the problematic activity.
    How hard is it to use Watch?
    Watch is very simple to get started with: we can take an OCN and an e-mail address and provide the set of CDRs that capture illegal events we've detected. This can be fed into a ticketing system where operations people can investigate the numbers with fraud or simply turn off those numbers or the customers behind them.

    Still have questions?

    We can provide a demo tailored to your situation and needs.

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    Ready to stop illegal robocalls?

    Get real-time intelligence and evidence-based solutions to protect your network and ensure compliance.

    Request Demo